Top 10 Reasons to Use Highlight Travel & Cruises
(With a Little Deference to David Letterman)
- You prepaid your trip online and now the supplier has gone bankrupt!
Financial Protection
Your prepaid travel dollars, including airline and cruiseline tickets are protected through our contributions to the Ontario Travel Industry Act Consumer Protection Fund. If you don't think big companies can go under - they can - just look at Swissair, Sabena Airlines and a host of cruise lines and tour companies. Book without us and you are on your own.
- So you think you got a great deal but it's complicated!
Comparative Services
We shop the world for the best fares, connections and availability, saving you time and money. Airlines don't offer alternative choices - only their own. You cannot book complicated itineraries online or with one supplier and feel assured that you got the best price/value. Suppliers don't necessarily put the lowest price on line - just the price they want you to buy!
- You want "a single throat to choke" when something goes wrong!
Consumer Advocacy
If you have a problem with a particular part of your travel experience, we are here to act on your behalf to see that restitution is made. We belong to Ensemble Travel Group - one of the largest agency groups in North America. This translates into greater clout when fighting for our customers' rights and making sure restitution is made. We also belong to the Association of Canadian Travel Agencies (ACTA) who represents the interests of Canadian Travellers,
- When is a business trip not a business trip?
Corporate Services and Prices Second to None
With the large buying power as an Ensemble Travel Group member, we have some of the best corporate services in the industry. Our corporate car and hotel rates are offered to all our clients no matter why you are travelling.
- Who are you dealing with, anyway?
The Owners Are in the Store
We can make decisions quickly, independently, with you as our primary concern. You know whom you are dealing with - not some anonymous website. Instead of an impersonal voice thousand of miles away, we are your neighbours. We know what you want and what you value in your travel experience. Otherwise, what do you do when that website photo of the great beach is not what is in front of your hotel? Or that suite you looked at online turns out to be smaller than your powder room.
- Tired of the Ho Hum?
Exclusive Cruise and Land Tours
We love to host especially created cruise and land tours bringing exciting, one-of-a-kind experiences to you. Ask about our latest up-coming adventures.
- Group benefits even if you aren't a group!
Our Special Cruise Group Departures
You don't have to get your own group to enjoy the benefits. Not only do we design our own groups, our membership in Ensemble Travel Group means that we offer hundreds of sailings with exclusive shore events, private cocktail parties and the services of a gracious onboard host, with luxury, premium, contemporary, and river cruise partners. Or ask about travelling for free if you do have a group of family or friends willing to go with you. Or reward your hard-working employees or loyal clients with a specially designed incentive trip - either at sea or on land!
- How to make your palace your home!
Our Ensemble Hotel and Resort Collection & Villa and Vacation Homes
You'll be treated as a VIP at more than 500 four and five-star properties in the most popular resort and city destinations around the world and enjoy exclusive benefits at our thousands of partner villas and vacations homes.
- How old are you anyway?
Experience
Over 60 years of combined travel industry experience. Unlike instructions on a Web page, we are experts in understanding and deciphering the myriad of travel information and codes out there as well as what really works for your taste and budget. Our own personal travel experiences, combined with the feedback of our clients and preferred suppliers means we can answer that big question: “Have you been there?”. Chances are we have!
- Do I have to tell you again?
Accuracy and Quality Control
We keep track of your frequent flyer numbers, preferred seating, special meals, insurance and even what kind of pillow you prefer. We make sure you are aware of the correct documentation required for your trip. We email you instant confirmations and itineraries so you have no unexpected surprises.